Irrespective of the profession you are in, one thing you need to do on a daily basis is communicate. That’s true even if you are sorting mails for postal service or writing software pieces from the privacy of your room or operating a train engine. There’s shouldn’t be any big deal about communication since that’s what separates us from the rest of the animal kingdom – the multi-layered sophisticated and rich methods of communication we’ve established. We write, we speak, we sing, we dance, we do body language, gestures, facial expressions, non-facial expressions and to beat it all, some of us have gotten around to establishing a language in the freaking silence. But, it is and we also have miscommunication, misunderstanding and misinformation happening all around us.